#COVID19 MINDSHOP

What is this MINDSHOP™ about?

COVID-19 took us by surprise. It now an uncontrolable pandemic that threatens the very structure of our healthcare. Novel challenges require novel problem solving techniques. Let's discuss the outbreak, and forge our way to innovating supporting tools to help us cope with this global crisis as health design thinkers. Are you ready for this? 

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This course emphasizes the importance of mobile user experience in designing effective healthcare e-solutions: how different populations of healthcare consumers select and utilize mobile apps in their daily lives, why they sustain or abandon use, and the health benefits and predictive outcomes that are caused by this usage. 

Module 1: Gathering Insights from providers and patients' point of view

• Understand design thinking framework through case studies in healthcare
• Identifying users pain points (patients and providers)
• Learn how to gather data and contextualize them into a meaningful architecture

Module 2: Ideation in the healthcare sphere

• Reframing and Ideation - Go wide and wild problem-solving technique
• Know how to foresee the needs based on user personas

Module 3: Implementation and limitations

• Prototyping and testing - fail fast, keep moving technique
• Know how to stitch the design to the insights gathered
• Learn how to iterate swiftly 
• Learn how to manage frustration when failing fast process
• Open-Discussion: Your current role and how designing a mobile health app can benefit you

Who needs to attend?

• Entrepreneurs at early-stage of their startup (preferably mhealth)
• Managers who are committed to solving healthcare problems creatively
• User Interface designers who wish to expand their towards UX design in health